Judge.me x Simple Bundles integration guide

Overview

Simple Bundles 2.0 now integrates with Judge.me to ensure bundle product reviews are properly collected and displayed. This integration solves the common issue where review requests fail because child items in bundles often lack dedicated product pages.

Benefits of Simple Bundles x Judge.me integration

Solve bundle review challenges

  • Automatically send review requests for parent bundles instead of individual child items
  • Prevent 404 errors when child items don't have product pages
  • Collect reviews for complete bundles (like gift sets, kits, or subscription boxes)

Boost customer trust

  • Display authentic reviews on bundle product pages
  • Show photo and video reviews from real customers
  • Increase conversion rates with social proof for bundled products

Streamline review collection

  • Automate review requests after bundle fulfillment
  • Use unique email identifiers to ensure bundle reviews are always sent
  • Maintain separate review streams for bundles and individual products

Setup instructions

Prerequisites

  • Simple Bundles: Free plan or higher (Free plan available)
  • Judge.me: Free plan or Awesome plan ($15/month for advanced features)
  • Shopify: Store with both apps installed

Step 1: Get your Judge.me API token

  1. Navigate to Judge.me > Settings > Integrations
  2. Click View API token
  3. Copy your Private API token

Jump to Judge.me integrations page (ensure you're on the right account): https://admin.shopify.com/apps/judgeme/shop/general_settings/integrations

Step 2: Configure Simple Bundles integration

  1. Open Simple Bundles 2.0 app > Settings > Integrations
  2. Select Judge.me Reviews
  3. Configure the following settings:
    • API Token: Paste your Judge.me Private API token
    • Days after fulfillment: Set the delay for sending review requests (leave blank to use Judge.me's default wait period)
    • Use unique email addresses for bundle reviews: Enable this to ensure bundle reviews are always sent

Jump to Simple Bundle integrations page: https://admin.shopify.com/apps/simple-bundle-2/shopify/v2/settings/integrations/

Important: The "Use unique email addresses" option adds "+simplebundles" to customer emails (e.g., customer@email.com becomes customer+simplebundles@email.com ). This prevents bundle review requests from being skipped if the customer already received review requests for individual items in the same period.

Step 3: Test Your Integration

  1. Place a test order containing bundles
  2. Fulfill the order in your Shopify admin
  3. Navigate to Judge.me > Reviews > Review requests
  4. Check the Requests history - bundles should appear under "Manual"

Optional: Exclude child items from review requests

To prevent review requests for individual child items within bundles:

  1. In Judge.me settings, navigate to the products section
  2. Add child items to the ignore list globally
  3. This ensures only bundle reviews are requested, not individual components

How the Integration Works

After Setup:

  • When a bundle order is fulfilled, Simple Bundles communicates with Judge.me via API
  • Review requests are automatically scheduled based on your configured timing
  • Customers receive email requests to review the complete bundle product
  • Reviews appear on your bundle product pages with star ratings and customer photos/videos

Review Request Flow:

  1. Customer purchases bundle → Order fulfilled → Wait period passes
  2. Judge.me sends review request for parent bundle (not child items)
  3. Customer submits review → Review displays on bundle product page

Syncing Details:

  • Reviews sync in real-time once submitted
  • Bundle reviews remain separate from individual product reviews
  • All Judge.me features work normally (photo reviews, video reviews, Google Shopping sync)

Common issues & solutions

Issue: Review requests still being sent for child items

  • Solution: Enable the global ignore setting for child products in Judge.me

Issue: Bundle reviews not being sent despite correct setup

  • Solution: Enable "Use unique email addresses" in Simple Bundles settings to bypass Judge.me's duplicate prevention

Issue: Reviews not displaying on bundle product pages

  • Solution: Ensure Judge.me widgets are properly installed on your theme's product template

Limitations

  • Integration requires Simple Bundles 2.0 (not needed with Simple Bundles 1.0 as parent bundles are in orders)
  • Bundle reviews are marked as "Manual" in Judge.me's request history as opposed to associated to specific orders

Review groupings compatibility

Already using Judge.me Review Groupings? This integration works seamlessly with your existing groupings setup. If you've configured review groupings to combine child items and parent bundles (as described in our [Review Groupings help doc]), everything continues to function normally with this integration enabled.

How they work together:

  • The integration handles review request routing (sending to parent bundles only)
  • Review Groupings handle display logic (showing combined reviews where configured)
  • Both features complement each other without conflicts
  • Your existing groupings remain intact and functional

This means you can use the integration to solve review request issues while maintaining your preferred review display strategy through groupings.

Need more features?

Want additional integrations or enhanced Judge.me functionality like staggered review emails? Contact our support team! We're always working on improvements based on merchant feedback.

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