How to send review requests to bundles using third-party apps on V1.0
This article applies to Simple Bundles 1.0. If you're using Simple Bundles 2.0 with Judge.me, refer to Judge.me Reviews + Simple Bundles 2.0: How to Enable Customer Reviews for Bundles.
To collect reviews for bundles in Simple Bundles 1.0, set up your review app so that review requests and the review widget use the parent bundle product, not its components. Merchants use this setup with review apps like Judge.me, Yotpo, Stamped.io, and Loox.
Why do bundle reviews need extra setup?
Review apps send review requests for the products in an order. In Simple Bundles 1.0, a bundle order contains the parent bundle product and the bundle items, which the app adds at $0.00. Depending on your review app's settings, customers may be asked to review each item instead of the bundle.
Collecting reviews on the parent bundle product keeps them in one place instead of split across components.
Which review apps do merchants use with bundles?
Merchants have set up bundle reviews with these review apps:
How do I set up my review app for bundles?
Step 1: Confirm you're on Simple Bundles 1.0
Open Simple Bundles. If the app menu shows Bundles v1.0 and Preferences, you're on 1.0. If it shows Bundles v2.0 and Settings, use the 2.0 guide linked above.
Step 2: Place the review widget on the bundle product page
Review apps usually let you choose where the review widget appears. Add it to the parent bundle product page, not only to the component product pages.
Step 3: Request reviews for the bundle product
If your review app sends review requests automatically, set it to request reviews for the parent bundle product instead of the bundle items. Where this setting lives depends on your review app, so check its dashboard or help docs.
Step 4: Test the setup
Place a test order for a single-price bundle and send a review request for the bundle product only.
Step 5: Check the reviews
Check that reviews are collected for the bundle and show on the bundle product page.
Note: This setup doesn't work with the deprecated Separately-priced items bundle type. That type removes the bundle product from orders, so review requests can't be sent for it.
Does Simple Bundles 2.0 handle this differently?
Yes. In 2.0, orders contain the bundle components but not the parent bundle, so review apps can't request reviews for the bundle on their own. Simple Bundles 2.0 has a built-in Judge.me integration that sends review requests for the parent bundle after fulfillment. See Judge.me Reviews + Simple Bundles 2.0. To share reviews between bundles and their items, see How to group product reviews for bundles and kits on V2.0.
Related articles
Bundle type: Single-price bundle | add $0 items in orders
Judge.me Reviews + Simple Bundles 2.0: How to Enable Customer Reviews for Bundles